Privacy Policy

This Privacy Policy describes how the "Santa Call & Tracker" ("the App", "we", "us", or "our") collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage:

Device Information: Device model, operating system version, and unique device identifiers.
Network Information: Network connection status and type (WiFi, cellular data).
App Usage Data: Features accessed, session duration, and crash reports.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide, operate, and maintain the core features of the app
Enable Santa video call, voice call, or camera features
Display Santa tracker, messages, and call screens
Allow users to set wallpapers, ringtones, or media
Improve overall experience through anonymous analytics and performance monitoring

Improve user experience through anonymous analytics and performance monitoring.

3. Permissions Explained

Our App requires the following permissions to function properly:

INTERNET: Used to display ads, download media content, and access online Santa-related features such as trackers and messages.
CAMERA: Required to allow users to record or take photos/videos for interactive Santa messages..
SET_WALLPAPER: Enables users to set wallpapers from within the app.
WRITE_SETTINGS: Used to adjust device settings such as ringtone (requires user consent).
WRITE_EXTERNAL_STORAGE (for Android 12 or lower): Used to save captured photos, videos, and wallpapers locally on your device.
READ_MEDIA_IMAGES / READ_MEDIA_AUDIO (for Android 13+): Allows the app to access and display media files such as images or audio saved on your device.
POST_NOTIFICATIONS: Used to notify users about new Santa messages, updates, or scheduled reminders.
com.google.android.gms.permission.AD_ID: Used by advertising SDKs (e.g., Google AdMob) to display personalized or non-personalized ads.
SYSTEM_ALERT_WINDOW: Required to show Santa callscreen.

We request these permissions only to deliver the core and interactive features of the app. You can manage or revoke these permissions anytime from your device settings.

4. Data Storage and Security

Your personal and sensitive data, such as photos, videos, and app settings, are stored securely on your device. We do not transmit this information to our servers or share it with any unauthorized third party.

We take reasonable technical and organizational measures to protect all data processed within the app, including encryption and restricted access.

Temporary data (e.g., cached images or media previews) may be used to enhance performance and user experience, but is automatically cleared by the system periodically.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Anonymized usage data may be shared with the third-party services listed below for analytics and service improvement purposes.

6. Third-Party SDKs Used

Firebase (Google LLC): Used for analytics to understand user behavior, performance monitoring to fix crashes, and cloud messaging to send push notifications. All data sent to Firebase is anonymized.
Learn more: Firebase Privacy Policy

Google AdMob (Google LLC): Used to display advertisements within the app. AdMob may collect ad interaction data, device information, and the Google Advertising ID to serve relevant ads. You can opt out of personalized ads in your device’s settings.
Learn more: Google Ad Policies

Meta Audience Network: Used for additional ad monetization. Meta may collect device and interaction data for ad delivery purposes.
Learn more: Facebook Privacy Policy

7. In-App Payment & Subscription Information

Our App may offer premium features or ad-removal options through in-app purchases and subscriptions:

Payment Processing: All payments are processed securely via Google Play Billing. We do not store or have access to your payment information.
Subscriptions: Subscriptions may renew automatically. You can manage or cancel subscriptions anytime through your Google Play account settings.
Data Access: Google may provide us with non-sensitive purchase details (e.g., subscription status) to enable premium features.
Refunds & Cancellations: Refund requests are handled by Google Play in accordance with its policies.
Policies: All in-app purchases and subscriptions are subject to Google Terms of Service and Google Privacy Policy.

8. Security and Personal Data Privacy

Your data security is important to us:

No personally identifiable information (like name, email, or contacts) is collected by the App.

Any data collected via third-party SDKs is anonymized and used only for improving app performance and monetization.

We use trusted SDKs (Firebase, Google, Meta) that follow strong security protocols.

9. Your Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. The GDPR is a regulation from the European Commission designed to strengthen and unify data protection for individuals within the European Union (EU).

Your Data Protection Rights

Under GDPR, you have the following data protection rights :

The right to access, update, or delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

10. Your Rights Under the California Consumer Privacy Act (CCPA)

This section provides additional details for California residents regarding their rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your CCPA Data Protection Rights

If you are a California resident, you have the following rights regarding your personal information :

The Right to Know and Access. You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
The Right to Delete. You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
The Right to Correct. You have the right to request the correction of inaccurate personal information that we maintain about you.
The Right to Opt-Out of Sale or Sharing. You have the right to direct us not to sell your personal information. Under the CPRA, this right is expanded to include the "sharing" of your personal information for cross-context behavioral advertising.
The Right to Limit Use and Disclosure of Sensitive Personal Information. You have the right to direct us to limit the use of your sensitive personal information to that which is necessary to perform the services or provide the goods reasonably expected.
The Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.

11. Children's Privacy (COPPA)

Our Service is not directed to individuals under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personally identifiable information from children under 13.

If we gain actual knowledge that we have collected personal information from a child under the age of 13 without the requisite and verifiable parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at apps.fiestalab@gmail.com so that we can take necessary action.

12. Your Rights and Choices

You have the right to:

Access: Review the information we have collected by contacting us.
Control: Manage app permissions at any time through your device settings.
Deletion: Uninstall the App to remove all associated data from your device.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with a new effective date. Continued use of the app after changes means you accept the revised policy.

14. Contact Us

If you have any questions, concerns, or suggestions, feel free to contact us at apps.fiestalab@gmail.com.